COVID-19 PUBLIC ADVISORY NO. 10: UPDATE ON SUSPENSION OF NON-ESSENTIAL CONSULAR SERVICES AT THE EMBASSY

COVID-19 PUBLIC ADVISORY NO. 10: UPDATE ON SUSPENSION OF NON-ESSENTIAL CONSULAR SERVICES AT THE EMBASSY

The following is an update of Embassy COVID-19 Public Advisory No. 6 on suspension of essential consular services at the Embassy until 26 March 2020:

  1. An ONLINE APPOINTMENT confirmed by the Embassy will be required for all those wishing to transact with the Embassy in person, for both processing of applications and claiming of processed applications, including claiming of new passports. Appointments will be scheduled between 9:00 a.m. and 12:00 p.m. ONLY, Mondays to Fridays except holidays.
  1. Only EMERGENCY CONSULAR SERVICES will be offered by appointment at the Embassy. These include only the following:
  • Report of Death of a deceased Filipino in Norway, Finland, Iceland, or Sweden;
  • Issuance of emergency travel document for Filipinos for one-way direct travel to the Philippines; and
  • Passport renewal for Filipinos whose passports are expired or will expire within 8 months, only if they have an urgent need for renewal (ex. necessary or emergency travels, renewal of residence permit). First-time passport applications, especially of minors and infants, will not be accepted.

To secure an appointment, please email helpdesk@philembassy.no with the subject “ONLINE APPOINTMENT” and attach scanned copies of the documentary requirements relevant to the service mentioned above that you wish to avail.

  1. Processing and claiming of applications will both be done on the 5th floor of the Embassy building.
  1. Processing of walk-in applications for other non-essential consular services are hereby suspended. The Embassy will not receive applications for visa, Report of Birth, Report of Marriage, dual citizenship, notarials and authentication, attestation of au pair contracts, and acknowledgment of employment contracts during the abovementioned period.
  1. The Embassy will continue to receive mailed-in applications for visa, Report of Birth, Report of Marriage, and attestation of au pair contracts, but processing will be delayed in view of reduced working hours of Embassy personnel. Please include your contact details with your application.
  1. Applicants may continue to mail their old passports for cancellation in order to claim their renewed passports, but they should expect some delay in the mailing of their new passports by the Embassy in view of reduced working hours.
  1. For inquiries, please call the Embassy at (+47) 224 00 900 from 9:00 a.m. to 12:00 p.m. ONLY. Inquiries may also be sent via email to helpdesk@philembassy.no and the Facebook page “Philippine Embassy in Norway”.
  1. In case of emergencies such as death or detention of a Filipino national, please contact the Embassy’s emergency Assistance to Nationals hotlines, +47 902 41 171 or +47 950 01 072.

The public is urged to postpone non-essential travel, both within Norway and abroad, and abide by the regulations set forth by the Norwegian government related to COVID-19.

This announcement supersedes all previous announcements regarding the Embassy’s working hours. Please be guided accordingly.