PASSPORTS READY FOR RELEASE
Reminder: We require presentation of your old passport for cancellation and original official receipt before we can release your new passport. If your name is on our list of passports for release, please bring your old passport when you pick up your new passport at the Embassy. If you arranged to have your new passport to be mailed to you, please mail your old passport and original official receipt to the Embassy first for cancellation before we send your new passport. Your receipt and cancelled old passport will be returned to you along with your new passport.
Kindly note that those who renewed their passports together may not necessarily have their new passports available on the same date.
The passports of the following will be mailed to them automatically when available:
- New (i.e. first-time) applicants
- Applicants for replacement of lost passport
- Applicants who had their old passports cancelled during their renewal application
- Applicants who who filed for passport renewal along with their dual citizenship application
For those who have changed their name on their new passport, please include a note in your envelope with your new name, so that your old passport can be matched immediately with your new passport.
If you have mailed your passport for cancellation and are expecting your new passport, please refrain from contacting the Embassy for follow-up until after two weeks of sending the old passport, to allow for the normal mailing time to and from our Embassy.
We have also posted the names of those whose passports and other documents have been mailed by the Embassy but were unclaimed and returned to us. If your name is on the list, please contact the Embassy.